Returns & Exchanges
Returns & Exchanges
At Family First Nutrition, we are committed to your success. We offer a 90-Day Money-Back Guarantee, allowing you to try our products with total peace of mind.
Our Policy
If you are not 100% satisfied with your purchase, you may request a return within 90 days of the delivery date. To be eligible for a return, the product must be in its original, unopened packaging. Due to safety and health regulations regarding dietary supplements, we cannot accept returns for items that have been opened or have a broken seal.
How to Initiate a Return
- Email Us: Contact cs@familyfirstnutrition.com with your order number and the reason for your request.
- Review: Our team will review your inquiry within 24-48 hours.
- Shipping: If approved, we will provide you with the return address. Please use a trackable shipping method to ensure the package arrives safely.
Refunds
Once we receive your return, we will process it and automatically apply a refund to your original payment method. Please note that it may take 5-7 business days for the credit to appear on your statement.
Note: Return shipping costs are the customer's responsibility unless the product arrived damaged or defective.
